Frequently Asked Questions

Licensing AcclaimIP (7)

Do I need to pay for updates?

No. We deliver automatic updates and bug fixes as often as every few weeks. All updates are included in your subscription. With each new revision, you’ll receive a notification immediately upon login of what is new, what changed or what bugs were fixed. Our roadmap is chock full of great ideas to take the software even further than it is today.

Does AcclaimIP offer terms?

Yes. We make it easy to purchase AcclaimIP with a credit card, but if your firm plans on purchasing more than 10K per year of AcclaimIP seats we’ll be happy to give you 30 day terms.

What does flexible licensing mean?

Our flexible licensing model allows your company to have more users than seats purchased. This means that your Account Administrator can assign a seat to a different user?. The user not currently assigned to a seat will not be able to log in, but he/she will NOT lose their data. To reactivate the original user, just reassign the seat to the first user, and their account will be fully restored.

Can I buy multiple seats and mix and match Searcher and Analyst plans?

Yes. We are flexible in allowing clients to have as many seats as they wish and mix and match membership plans.

Do I have to sign up for an entire year just to use the software for a few days?

Yes, we require a one year agreement.  You save money by by signing up for three years or more.

I have a Searcher seat and want to upgrade it to Analyst; how do I upgrade my plan?

Your sales rep can upgrade your plan on any or all of your seats.  Your billing anniversary will not change, and you’ll be credited for the remaining time on your current seat, and the balance prorated with no financial penalty to the customer.

Does AcclaimIP offer academic discounts?

Yes, university tech transfer offices may purchase a licenses at a discount. We also offer site license to law schools, so law students can use AcclaimIP while they are enrolled in your program.

Privacy & Security (3)

What happens when I delete a research folder? Is it gone permanently?

Yes. When you delete a research folder, a patent in the research folder, comment or rating on a patent, a saved search, or a patent monitoring activity, we delete it permanently from our database. Keep in mind that we must keep a 30 day running back-up in case of disaster recovery. However, after 30 days, all back-ups are destroyed.

How safe, secure and private is AcclaimIP?

NOTHING is more important to us that your privacy. The software runs under the HTTPS encryption protocol. If you delete an item from a research folder, it is completely removed from our system—and no history is maintained. We keep backups for only 30 days. We don’t mine your data or access it in any way—ever. We don’t know your passwords because they are saved as encrypted files in our database.

Does AcclaimIP collect information about my searches?

No.  All your search strings, keywords and patent numbers you use in your searches are entirely private.  No information is collected, stored, mined or otherwise used that could identify your search strategies, your queries or the patents you view in AcclaimIP.

The software IS instrumented, however.  Instrumentation means we do log, when you login, which form you use when searching, which charts you run, etc.  However no information that could identify your specific search strings, or document numbers is collected or mined at any time.  Instrumentation allows us to see how our software is uses so we can continue to improve it for our customers.

Customization (4)

Can AcclaimIP (the company), offer custom solutions?

Yes with lots of caveats. If there is a feature that we currently don’t offer, it is probably already on our roadmap. Just let us know, and we’ll reset our priorities and likely move the feature up in the queue. If your solution is truly unique, then we will discuss it with you and come up with a plan that is fair to you and AcclaimIP.

How do I change the background image (wallpaper) in the software?

We tried to make the software as fun to use as it is powerful. From the Start menu you can access your preferences and select the “Look & Feel” tab. You can upload as many background wallpapers as you wish.

How do I change the search defaults in AcclaimIP?

You may want to limit all your search results to a particular data range, a certain set of document collections (US and EP only for example), or always remove applications that have been granted.  You can change your search options by editing them in your Preferences.

Can I append patents with comments, ratings, taxonomies and other custom data.

Yes, if you have the custom fields feature added to your account.  There is an entire section in this FAQ dedicated to custom fields in AcclaimIP.

Indexing & Availability (6)

How quickly are US Patents and Applications added to the Database?

We receive new US Patents each Tuesday and US Applications on Thursdays. They are imported and partially indexed by 8:00 AM EST they day we receive them?.

How often are new Reassignment Events added to the database?

Weekly. Each weekend we do a full re-indexing of our data. New reassignment events appear each Monday morning.

Are EP and WIPO (WO) documents indexed in real-time?

Yes, we receive EP on Wednesdays and WO documents on Thursdays. They are indexed the day we receive them. As a practical matter, the EP and WO download servers can be fairly slow, especially when new documents become available, so it can be relatively late in the day or often the next morning before they are available in AcclaimIP.

How often is dynamic meta data re-indexed?

Some patent meta data changes each week. For example the number for forward citations on each patent. Each weekend we completely re-index the entire database, so the dynamic meta data is never more than a few days behind.?

How quickly are new patent figures added to the AcclaimIP database?

Images are imported each weekend. So a new patent is searchable the day it is issued (by 8:00 AM EST), but the images/figures are not available until we do our weekend indexing.?

Are Japanese abstracts available the day they are released?

No, the Japanese documents are hand translated to English which can take up to three or four months. As a result, Japanese documents are usually behind by about 4 months.

Custom Data Fields (13)

What are custom data fields?

Custom data fields is a feature of AcclaimIP where you can create various types of data fields and annotate patents with custom information such as comments, rating systems, custom taxonomies, product lines to which they apply, internal asset ID numbers, tags and all other standard data types.  The custom data you append to patents is searchable, automatically used in custom filters, exportable and sortable in the search result grids.  Custom data can be imported into AcclaimIP.

How do companies use custom fields?

Our customers use custom fields to create efficient workflows for evaluating and classifiying patents with an entire work group.  Custom fields can support any rating system you can think of, and allow you to capture this data directly in the system, so users don’t have to record their findings in an application like Excel and flip back to AcclaimIP to continue their research.  Project managers can see exactly which patents have been reviewed and by whom in real time–something not possible with any other system on the market.

Customers append information to their patents such as patent attorney/agent names and law firms, so they can analyze the performance of specific firms and more specifically top agents in each of the firms they use.

Are custom fields secure?

Yes, far more secure than capturing information using spreadsheets or some other 20th century technology.  Furthermore, each client gets their own custom search core which means it is impossible to mix and mingle custom data from other clients.  The data model supports a robust permissions model meaning that only users who you provide access to can see the information you want them to see.

How does the custom fields security model work?

Your users can be assigned to groups, and you can set read-only, read/write, or bulk permissions to each user or each group for each field you define. You can be sure that only your users who you want to view the information can view the information.

Can I upload data in bulk to custom fields?

Yes, you can upload data to tens of thousands of patents by uploading a spreadsheet saved as a CSV file.  Your custom data is indexed in real time and is available to your users in just a few minutes after you upload.

Is custom data indexed in real time?

Very nearly yes.  Our indexer is constantly running.  It may take 30 to 40 seconds to index new data, but it is never more than a minute behind real-time availability.  This means that as your team enters information it is available to search, filter, and export in real time for all intents and purposes.

Is custom data available to the API?

Yes, we have customers who subscribe to our API and run automatic jobs daily that seamlessly update their custom fields in AcclaimIP with up to the minute information extracted from their IAM (Intellectual Asset Management) programs.  These data are continuously fresh and available to their AcclaimIP users.

Some customers run proprietary valuation algorithms and automatically update custom fields via the API.  Keep in mind the API requires somebody with programming skills in your organization.

Is there a limit to the number of custom fields I can create?

Well, not in practice, but certainly a limit could be hit.  We have customers who have created hundreds of custom fields and assigned custom data to 10’s of thousands of patents, when you consider a new set of custom fields could be created for various projects throughout the year.  In this case custom fields run seamlessly in real time as if the data were native to the application.  Of course, if you create a million custom fields, we’ll have to chat :-), but a few hundred is not unreasonable.

Also if you have a lot of fields you want to define, you’ll want to carefully monitor which ones are available to whom in your organization.  If a user is not working on a project, then don’t give them access to the fields to keep the clutter down in their custom fields panel.

Is custom field data exportable?

Of course, any data you append to the patent information can be exported in real time along with any “standard” data you choose to export.

Is custom field data sortable?

Yes, any custom field can be exposed in your search result window, and it works just like native data.  Of course some field types lend themselves to sorting such as numeric fields, and single option select fields, while others field types are not ideal for sorting such as comments or multi-value select fields, but we won’t stop you from sorting on them.

What are custom filters?

When you create a custom field, and add data to those fields, AcclaimIP automatically creates a fully faceted filter for each field.  For example, if you categorize your patents into various technology buckets, a filter is created and you can seamlessly isolate patents you’ve identified as belonging to a particular technology group.  Custom filters appear in the Refine Search panel along with the other standard filters in AcclaimIP.

Is my custom data backed up?

Of course.  We back up your data for 30 days, after which time it is destroyed and totally unrecoverable.  You can create your own backups by exporting custom field data to a spreadsheet.  Exported custom data can always be re-imported into AcclaimIP if the need arises.

Are custom fields part of my standard plan?

No, custom fields is an add-on product.  Customers who purchase the custom field add-on can provide access to any of their users regardless of the plan type they are using.  The custom fields feature is reasonably priced.  Please contact us for pricing.

Getting Started (9)

I am totally new to AcclaimIP. What is the best way to get started?

Watch this brief video. In it you’ll learn how the application is laid out, and how to make the best use of your time with the software.

You’ll also learn about additional resources you can use to learn about AcclaimIP and patent analysis in general.

Do you have the original patent PDF documents? Is there an extra charge for these?

Yes. We are very proud of the way we handle PDF documents. For the first time, not only can you download them, but you can also choose to simply view them in a window right inside the application.

If you want to open up multiple PDFs, you can compare them side by side with NO external software required. You can scroll, zoom, download and even save directly to your Google Docs account with one click.

Can I customize which patent data sets the search engine searches by default?

Yes. From the Preferences menu, you can tell AcclaimIP which datasets you would like it to search by default. For example, if you want to search only US patents and applications. Using advanced search, you can override any default preferences you may have set. Finally, you can add and remove collections on the fly in the refinement panel.

Does AcclaimIP have the patent images?

Yes. We are the first software product to have complete coverage on US patent images from March 15, 2001 forward. All patent images can be viewed in their own window, rotated, zoomed and copied to an external document (like a report you may be creating in MS Word).

What are the system requirements for running AcclaimIP?

AcclaimIP is a web application that runs in a browser on a PC, Mac or Linux system. The newest browsers are up to 10 times faster rendering JavaScript than their predecessors. Therefore, we recommend that you run the latest version of your preferred browser.

The minimum display size we support is 1024×768 pixels, although the larger your display, the better.

Do you normalize assignee names?

Yes. This is a big problem due to the thousands of misspellings of assignee names and subtle differences in punctuation of company names. When working with assignee names such as searching and charting, we use the normalized name. When viewing a document details window, we preserve the original name, misspellings and all.

Can I customize the reports that AcclaimIP generates with my own logo and corporate color scheme?

Reports generated from AcclaimIP can be customized to look exactly like they were custom developed by you and your company. Build your custom templates including your logo, corporate colors, and footer text in the Reports Manager window.  Once created the template is available for all future reports you run.

Does AcclaimIP automatically value patents?

Yes. We have several methods we use to ‘value’ patents. The most sophisticated and proprietary methods in our P-Score, T-Score, C-Score and L-Score are reserved to our Analyst membership plan, but all membership levels have many patent value metrics commonly known in academic literature. Value metrics are best used to focus your attention on patents with high citation rate, a large family size, multiple inventors etc. They are not designed to place a numeric value on a patent but rather give a clue that the patent has characteristics of valuable patents.

Can AcclaimIP automatically re-draw my windows on the desktop?

Yes, there is an option in the Start menu called “Cascade Windows.” Cascade Windows rearranges all open windows on your desktop. It is particularly useful when you accidentally drag a window outside the boundary of your browser.

Advanced Features (7)

What data can be exported from AcclaimIP?

AcclaimIP supports about 48 fields of exportable data for each patent. The number of rows that can be exported each time will vary depending on the plan you choose. Analyst users can export up to 50,000 rows of patent data per export. The format is csv by default, but AcclaimIP also supports native Excel (xls).  In some instances the number of rows you can export may be limited when you choose the xls option.

What is MLT?

MLT stands for ‘More Like This.’ It is a linguistic technique for finding similar documents based on the context of their text. MLT can be accessed from the Tools>Similar Documents menu on the Documents Details window or from the Natural Language tab in the Advanced Search window.

What is meta data?

Meta data is defined as data about data. In AcclaimIP’s case, we compute over 20 different values about each patent that cannot in itself be found in the patent data when we receive them from the various PTOs. For example, we compute many counts such as number of claims, days in prosecution, number of forward citations, number of inventors. Each meta data element can be found in its own column in the search result grids. Each search result can be sorted by those columns.

What is document clustering?

Document Clustering is a technique that can bucketize or carve up a large set of patent documents into logical themes. We support document clustering. The size of the cluster varies with the membership level. Our clustering is done in near real time. For example it takes about 5 seconds to cluster 500 patents. Many earlier systems would take from 20 minutes to overnight to cluster a similar size document set.

What is QueryFlow Keyword Analysis

QueryFlow is a tool that analyses one patent, or a group of patents for “important” keywords and terms.  Important terms are terms that are found relatively often in the source patent or patents, but occur relatively rarely in the entire corpus of patent documents.  As a result, QueryFlow identifies which terms are the most effective for identifying patents similar to the patent or patents you selected.

QueryFlow further lets you edit the terms it chooses, change their weightings, and execute queries directly from a easy-to-use grid of terms.  You don’t need to worry about your syntax when constructing complex keyword queries with QueryFlow.

What is classification profiling?

Class profiling is a technology build into AcclaimIP that finds similar patents to any target patent using a profiling matrix based on the original and cross reference classifications of the target patent.  It is unique to AcclaimIP since it is the only software package on the market that is aware of the class hierarchy and the parent child relationship of each class for US, CPC and IPC classifications systems.  Users find that class profiling works at least as well as semantically identifying similar patents, but has the unique advantage of being completely independent of the patent author’s vocabulary, word choice and lexicon.

What are Matrix queries?

Query matrices are a tool that allows you to create hundreds or thousands of cross referenced queries and execute them at the same time.  It is the only legitimate tool that can adequately landscape any patent technology across all the relevant competitors in your market and stay up to date each week as new patents and applications are released.